Shipping Policy

🚚 SHIPPING POLICY — HeirloomLondon.com

We currently ship only within the United Kingdom.

Main Information

• ✅ Free shipping on all orders

• 🕚 Order cutoff time: 11:00 PM

• ⚙️ Handling time: 1–3 business days

• 🚛 Transit time: 7–14 business days

Shipping Your Order

Once your purchase is made, it will take 1–3 business days to process. After processing, your order will be handed to a courier and delivered within 7–14 working days.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase amount required.

Delayed Orders

High demand periods may cause shipping delays. Please allow up to 3 extra business days. If your order still hasn’t arrived, contact us at heirloomlondon@gmail.com.

Damaged Orders

If your package arrives damaged:

1. Take clear photos of the damage.

2. Contact us with your order number at heirloomlondon@gmail.com.

Order Cancellations

Orders can be cancelled within 6 hours of placement. After that, processing begins and cancellations are no longer possible.
To cancel: email us at heirloomlondon@gmail.com as soon as possible.